| |
|
|
Courses:
Instructed by: Jennie
Heckel |
Levels* |
|
|
| |
|
|
|
|
Technical Courses* - For Certification |
|
|
|
| A +
Hardware for A + Certification |
5 days |
|
|
| A +
Operating Systems for A + Certification |
5 days |
|
|
| Windows
2000 Networking for Certification - 2151 |
3 days |
|
|
| |
|
|
|
| Online
Instruction |
|
|
|
| Instructed
Courses via Internet with Web Ex |
Level 1 |
Level 2 |
Level 3 |
| Instructed
via Internet with Microsoft Net Meeting |
Level 1 |
Level 2 |
Level 3 |
| |
|
|
|
|
Microsoft Office Suite |
|
|
|
| Windows 98,
2000, 2002, 2003 |
Level 1 |
Level 2 |
Level 3 |
| Computers
Made Easy 98, 2000, 2002, 2003 |
Level 1 |
Level 2 |
Level 3 |
| Outlook 97,
2000, 2002, 2003 |
Level 1 |
Level 2 |
Level 3 |
| Word 97,
2000, 2002, 2003 |
Level 1 |
Level 2 |
Level 3 |
| Excel 97,
2000, 2002, 2003 |
Level 1 |
Level 2 |
Level 3 |
| Power Point
97, 2000, 2002, 2003 |
Level 1 |
Level 2 |
Level 3 |
| Access 97,
2000, 2002, 2003 |
Level 1 |
Level 2 |
Level 3 |
| Photo Draw
97, 2000, 2002, 2003 |
Level 1 |
Level 2 |
Level 3 |
| Visio 2000,
2002, 2003 |
Level 1 |
Level 2 |
Level 3 |
| Front Page
98, 2000, 2002, 2003 |
Level 1 |
Level 2 |
Level 3 |
| Project 98,
2000, 2002, 2003 |
Level 1 |
Level 2 |
Level 3 |
| Customized
Project Courses for Clients |
Level 1 |
Level 2 |
Level 3 |
| |
|
|
|
|
Database/Reporting Sales Software |
|
|
|
| Crystal
Reports 7.0, 8.0, 8.5, 9.0 |
Level 1 |
Level 2 |
|
| Lotus Notes
4.0, 5.0 |
Level 1 |
Level 2 |
|
| Act! 2000,
2002 |
Level 1 |
Level 2 |
|
| |
|
|
|
|
Accounting Software |
|
|
|
| Peachtree
Accounting |
Level 1 |
Level 2 |
|
|
Quicken/Quick Books |
Level 1 |
Level 2 |
|
| Turbo Tax
|
Level 1 |
Level 2 |
|
| |
|
|
|
|
Programming Courses |
|
|
|
| Active
Server Pages |
Level 1 |
Level 2 |
Level 3 |
| HTML 4.0,
4.1, 4.2 |
Level 1 |
Level 2 |
Level 3 |
| |
|
|
|
| Web
Development Software |
|
|
|
| Microsoft
Front Page 98, 2000, 2002, 2003 |
Level 1 |
Level 2 |
Level 3 |
| Macromedia
Dreamweaver 4.0, 5.0, MX |
Level 1 |
Level 2 |
Level 3 |
| Macromedia
Flash 4.0, 5.0, MX |
Level 1 |
Level 2 |
Level 3 |
| |
|
|
|
| Graphic
Design Software |
|
|
|
| Adobe
Acrobat 4.0, 5.0 |
Level 1 |
Level 2 |
|
| Adobe Photo
Shop 4.0, 5.0, 5.5, 6.0, 7.0, 8.0 |
Level 1 |
Level 2 |
Level 3 |
| Adobe
Illustrator 8, 9, 10, 11 |
Level 1 |
Level 2 |
Level 3 |
| Adobe
PageMaker 6.0, 6.5 |
Level 1 |
Level 2 |
|
| Adobe Go
Live & Live Motion |
Level 1 |
Level 2 |
|
| Adobe Photo
Elements |
Level 1 |
Level 2 |
|
| Corel Draw
8, 9, 10, 11 |
Level 1 |
Level 2 |
Level 3 |
| Quark
Xpress 4.0, 5.0 |
Level 1 |
Level 2 |
|
| Quark 4.0,
5.0 |
Level 1 |
Level 2 |
|
* Level 1 = Beginning, Level 2 = Intermediate, Level 3 = Advanced
Jennie L. Heckel
629 Amy Drive Suite 13 Holmen (608) 526-5929
Online Portfolio www.jennieluheckel.com
Objective: A
challenging position in a fast-paced environment, which will
utilize my seven years expertise as an administrative
assistant.
Experience:
Seo/SEM Expert Consulting
- 2000 to Present
Provided friendly and knowledgeable clerical assistance
to supervisors and staff.
Knowledgeable in database systems, adding data and
editing fields and records.
Experienced in creating reports for official program
records.
Easily able to logically organize and maintain and file
sensitive documents.
Creative thinker that enjoys a challenge and working
out problems.
Able to listen well and determine correct sequences to
complete projects.
Excellent track record of delivering projects on time
and as specified.
Demonstrated consistent record of creative,
detail-oriented work.
Collaborated with others on inter-departmental
projects, excellent team player.
Assisted in planning and execution and printing of
desktop publishing projects.
Demonstrated effective communication skills working
with computer users and staff.
Ability to work with schedules and adjust to fit
staffing requirements and needs.
Maintained high standards of excellence and
confidentiality to ethical standards.
Ability to work independently to finish projects on
time and as directed.
Please refer to online web portfolio :
www.jennieluheckel.com
Experience with:
Microsoft Office 97/2000/XP/2003 Adobe Acrobat 4/5/6/7
Front Page 98/2000/2002/2003 Web Sites, Writing and
Newsletters
Adobe Photo Elements/Creative Suite/In Design PhotoShop,
Illustrator, PageMaker
Desktop Publishing/Microsoft Publisher/Pro Publisher
Graphic Creation and Printing
PhotoShop 4/5/5.5/6/7/CS Illustrator 8/9/10/11/CS
Windows 98/2000/X/2003 MacIntosh Operating Systems
Proficient on PC and Macintosh Printer/Copier
Troubleshooting
Typing 65 words per minute Audio/Video/Computer Support
Education:
Western Wisconsin Technical College La Crosse, WI
Graphic/Web Design Certificate 2001
Western Wisconsin Technical College La Crosse, WI
Information Technology/Computer CIS Programmer
Analyst 2000
Highest Honors - Major GPA 4.0, Minor GPA - 3.9
University of Wisconsin-River Falls River Falls,
WI
Bachelor of Science 1979
Jennie L. Heckel
629 Amy Drive Suite 13 Holmen (608) 526-5929
Online Portfolio www.jennieluheckel.com
Employment:
Customer Support/Adminstrative Assistant - Technical and Sales
La Crosse, WI
Peterbilt of Winona
5/2001 to
Present
Provided individualized customer related technical and
sales support for issues via in person, phone and email.
Required excellent oral communications and written skills
requiring fast response and understanding of complex subjects
related to computers and sales software. Utilized effective
problem solving skills and follow through to conclusion and
documenting results.
Created and maintained spreadsheets and databases to track
and monitor projects as needed.
Tri-State Business Machines, Inc.
La Crosse, WI
Administrative
Assistant/Help Desk Support/Web Site Developer
11/2004 to
12/2005
Web development of the Tri-State Business Machines, Inc.,
for users of copiers, printers and fax machines. Phone and in
person troubleshooting of printing problems with copies,
printers and fax machines with all the current business
related software. Developed and maintained a 150+ page web
site to include all the current product lines for copiers,
printers and scanners for Canon, Toshiba and Gestetner product
lines.
Training Solutions
of Wisconsin
Holmen, WI
Professional Corporate
Computer Trainer
10/2001
to 10/2004
Independent Corporate Computer Trainer customized
computer user training in the computer industry, specialist in
Access, Excel and Project Management software training.
Instructed in graphic design software: PhotoShop, Illustrator,
Quark, Flash and Dreamweaver and Front Page. Clients include:
American Standard Trane, La Crosse County, United Building
Centers, Fastenal, Gulfstream, and Wausau Hospital, Western
Wisconsin Technical College, St. Mary's College in Winona as
well as many other businesses in the state of Wisconsin.
Clients Instructed For:
American Standard TRANE
La Crosse County
Gulfstream
Kwik Trip
UW-La Crosse
United Building Centers
CESA
Workforce Development
Eau Claire County
St. Marys College
Western Wisconsin
Technical College
La Crosse, WI
Evening Weekend
Instructor
5/1999 to
10/2001
Worked as a part-time instructor for Microsoft Access,
Excel, Front Page, E-Commerce classes.
Western Wisconsin Technical College La Crosse, WI
Assistant Website
Developer With Scott Finn
5/1999 to 6/2000
Worked as a part-time employee developing the original
Western Website.
Created twelve departmental websites for departments in the
college: General Education, Registration, Financial Aid,
Counseling, ASC, Extended Education and Training, Mathematics,
Library and Alumni.
Jennie L. Heckel
629 Amy Drive Suite 13 Holmen (608) 526-5929
Online Portfolio www.jennieluheckel.com
References:
Mark Privet
Operations Manger of Peterbilt of Winona and La Crosse
27053 County Road 12, Winona, MN 55987
Phone: (608) 779-4905 or Cell (507) 569-6334
Relationship: Employer
Steve Daniels, General Manager
Tri-State Business Machines, Inc.
3310 Highway 157, La Crosse, WI 54602
Phone: (608) 781-2100
Relationship: Employer
Project#1: Web Site, Tri-State Business Machines
Advertisements, and Sales Materials
Scott Finn, Instructor Computer Information Systems &
Webmaster
Western Technical College
304 Sixth Street North
La Crosse, WI 54602
Phone: (608) 785-9834
Relationship: Employer
Karen Gleason, Dean Economic Development/Extended Education
and Training
Western Technical College
304 Sixth Street North
La Crosse, WI 54602
Phone: (608) 785-9834
Relationship: Employer
Linda Schwandt, Dean of General Education
Western Technical College
304 Sixth Street North
La Crosse, WI 54602
Phone: (608) 785-9205
Relationship: Employer
| |
